HUGs make the perfect gift this holiday season

You want to get your family something practical for the holidays, but you don't know their clothing size and the latest gadgets are just too expensive. Why not give them a HUG?

Home Utility Gift (HUG) certificates for KU and ODP customers are available at any of the our customer service walk-in centers. A HUG is a gift certificate that immediately credits the customer's utility account and therefore cannot be lost, stolen or accidentally thrown away. The buyer receives a gift certificate to present to the recipient indicating the amount of the HUG purchase, so the customer will know the amount of the credit placed on his or her account.

HUGs can be purchased at any customer service walk-in center during normal hours of operation. To ensure credit is applied to the proper account, buyers should know the address of the HUG recipient. HUGs start at $25 and can be purchased in any denomination beyond that by cash or check.

Investing in Our Future

E.ON U.S. and its subsidiaries, LG&E and KU, are proud to be recognized as leading corporate citizens. We've built our reputation on providing safe, reliable energy with award-winning customer service.

Our employees and retirees are the keys to our success as they support our efforts to enhance economic growth and the quality of life throughout the communities we serve. We are experiencing a time of unprecedented growth and construction activity at E.ON U.S. as we strive to meet our customers' ever-increasing demand for energy and preserve the environment for future generations.

This video, "Investing in Our Future," is an overview of more than a dozen major construction projects currently under way at E.ON U.S. The video demonstrates our employees' unwavering commitment to the concept of "Customers first. Energy that lasts."

Watch video

Green Energy:
The power to save. It's in your hands.

KU now offers you an opportunity to contribute to the growth of renewable energy. Add Green Energy payments to your bill, and we will purchase the corresponding "green tags" from renewable energy sources in Kentucky and surrounding states.

By offering you a way to support the operation and development of renewable energy, we are giving you the chance to do your part to help improve the environment. Make the choice to make a difference — for today and tomorrow. The power is in your hands.

Learn more about the Green Energy program

KU BillMail ^®

Now you can securely pay your bill right in the e-mail!

Tired of writing checks, paying for stamps and mailing bills?

We can deliver your next KU or ODP bill via e-mail so that you can both view and pay it securely, all within the e-mail.

Three minutes and three steps is all it takes to Turn Off Your Paper Bill and Start KU BillMail^®!

»  Details

Demand Conservation today!

You can help the environment and save energy, too. Whether you choose our traditional switch program, which pays you to help the environment, or our free programmable thermostat option where you have the potential to realize year-round savings, you can Demand Conservation.

Sign up for our Demand Conservation program today. You can reduce energy demand by signing up for a free device that we connect to your central air conditioner, heat pump or electric water heater, or a free programmable thermostat.

Demand Conservation helps reduce peak demand, which enables us to use our power plants more efficiently and delay the addition of new ones.

As a bonus with the switch option, we'll credit your utility bill $5 per month (up to $20 annually) for each of the four summer months (June through September) for each central air conditioning unit.

With the programmable thermostat option, you won't be eligible for the $20 annual credit; however, if used properly, the thermostat offers you the ability to reduce your year-round heating and cooling bill by 10% - 20% each year.

Additional bonuses apply for water heaters. These programs are available only in areas where our radio signal is accessible.

»  Demand Conservation - Frequently Asked Questions
»  Details of the Demand Conservation Program

Call before you dig

Building a deck, fence, home addition or putting in a pool? Planting some trees or shrubs to enhance the beauty of your home? Call Kentucky 811 before beginning any excavation or digging work in your yard. Kentucky 811 will notify the appropriate utilities to come out and locate the lines to help prevent accidental line cuts and dig-ins leading to interruptions of your service.

1. Call 811 two business days prior to excavation.
2. Wait the required amount of time
3. Respect the marks
4. Dig with care